How i can contact billing company customer support team?
If you subscribed through iBill you can do that here iBill Customer Support,
if through 2000charge, then here help.2000charge.com,
if through Verotel, then here www.verotel.com,
if through Chronopay, then here www.chronopay.com
if through CCBill, then here CCBill Support,
if through PSBill, then here PSBill Support,
if through SegPay, then here SegPay Support
if through PayCom, then here PayCom Support
If you are not sure who billed you, you can contact our customer support staff. Please fill out the required form

How can I change my password or other information on my account?
We are sorry, but we cannot update your account information from our end. For security reasons we are not able to change your username, password, credit card number, expiration date, e-mail address, etc. You may, however, cancel your account and then sign up again as a new member. You may then enter any new information that you need to, as well as choose a different username and password, if you like.

How does billing work on the Trial membership I purchased?
Many of our sites allow you to purchase a low cost trial membership that is good for a specified number of days. Trial memberships upgrade automatically to the standard monthly membership plan unless you cancel within the trial period (the specified number of days from which you purchased your trial). Please refer to the «Terms and Conditions» of the website that you joined for further information.

What is your refund policy?
You will receive the full benefits of your membership because your password remains active until the end of the most recent paid billing period no matter when you cancel during that period. Please refer to the «Terms and Conditions» of the website you joined for further information.

How do I know that my membership was cancelled?
When you use our automated cancel page you will get a confirmation page. Then the system will send a confirmation to the e-mail address that you provided when you joined.

Why have I not received a cancellation confirmation email?
t may take up to 24 hours to receive your confirmation email. If your email has changed since you signed up or if you used a different email to sign up you may need to confirm your cancellation with your billing company support. They will ask you for 2 of the following. Credit card or checking account number, Email you used to sign up, Member ID, or username.

I Cancelled but you are still billing me?
If you have completed our cancellation form and you are still being billed please check your account on one of the billing company sites. They will ask you for 2 of the following: Credit card or checking account number, Email you used to sign up, Member ID, or username.

How do I dispute a billing?
Do you feel you have been charged in error? Were you billed twice in the same month? Contact us and wie'll help you to solve this problem.